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Lottery Buffalo Customer Service Center (ID: 110411) for Fall 2025

Agency/Facility

NYS Gaming Commission

165 Genesee Street
Buffalo , NY 14203
E-Mail: human.resources@gaming.ny.gov
Phone: (518) 388-3360

Division/Unit: Lottery Buffalo Customer Service

 

Web Site: https://www.gaming.ny.gov/(New Window)

 

Proposal Information

Description:

The Gaming Commission's Division of Lottery operates the New York Lottery and maintains a public-facing customer service center in Buffalo. Each year, the New York Lottery maintains a significant presence at the Erie County Fair and is seeking an intern to assist with planning, promotions, marketing, scheduling, and inventory management in the months leading up to the event.

Work duties include but are not limited to:
* Reviewing applications for designated agent at the Erie County Fair
* Assist with scheduling staffing and travel arrangements for the event.
* Coordinate equipment delivery
* Compile a suggested order for the event, designating tickets of the day.
* Activate promotional tickets.
* Inventory existing promotional merchandise at the office for potential use at the fair.
* Assist with ordering and coordinate the delivery of promotional merchandise.
* Review promotional event guidelines and ensure compliance at the event.
* Attend required Erie County agricultural society vendor meetings.
* Set up and breakdown the venue for the event.
* Assist with merchandising at the event.
* Answer questions from the general public.
* Provide status reports and feedback on the marketing efforts at the event.
* Reconcile inventory at the end of the event.
* Assist with the promotion closeout paperwork, recap and ticket returns.

The successful candidate will be a clear communicator and able to take instructions and follow provided standards and guidance under prescribed timelines.

Applicants must have a valid driver's license and be able to lift up to 50lbs repeatedly.

Internship Areas: Marketing, event planning, advertising, gaming regulation, compliance, administration, statistical research

Compensation: $15.50/hour

Hours: Min 5hrs/week

Prohibition Against Playing & Wagering:
* Commission employees and family members residing in their households are prohibited from purchasing Lottery tickets or claiming Lottery prizes.
* Commission employees are prohibited from wagering upon any horse racing, commercial gaming, video lottery gaming, Indian gaming, charitable gaming activities, interactive fantasy sports, and mobile sports wagering within the State.
* The prohibition against any wagering upon any horse racing, Indian gaming and charitable gaming activities within the State, however, does not apply to family members of Commission employees.
* To avoid any appearance of impropriety of conflict of interest, Commission employees are prohibited from all aspects of promoting, operating, and playing in any charitable gaming, which includes bingo and games of chance such as raffles, whether or not the organization conducting the game is required to be licensed by the Commission.
* The prohibition placed upon each Commission employee from assisting with any charitable gaming does not apply to the employee's family unless the employee believes it presents a conflict of interest related to his or her job duties.
* Commission employees must also avoid any outside activities that could interfere or be perceived to interfere with their job duties.

Prior Employment Restrictions: New York State Law (PML Section 107) prohibits any person from being employed by the Commission if, during the period commencing three years prior to employment, such person held any interest in, or employment by, any corporation, association or person engaged in gaming activity with the State. However, New York State Law enables the Commission to waive for "good cause" the pre-employment restrictions for a prospective employee whose duties and responsibilities are primarily on racetrack grounds via a resolution that outlines the reasons for the waiver and that there are no other qualified candidates with the desired experience for the specific position.

Post-Internship Employment Restrictions: Interns are subject to the statutory two-year post-employment prohibition of working for a licensed/regulated entity.

 

Skills:

Strong interpersonal communication

Ability to multitask

Attention to detail

Computer literate

Data entry/clean up

 

Internship Areas: Gaming and Wagering

Logistical Information

Payment? Paid

Number of Hours: 10 - 19

Location: Erie

Number of Interns Needed: 1

Desired Candidate Profile

Preferred Standing Senior

Minimum Standing: Sophomore

Degree Concentrations: Business Administration, Financial Studies