Department of Civil Service

Description:

Supporting in communication with the NYS Office of Language Access and compliance with the language access law requirements
Engaging with a diverse set of divisions hosted at the New York State Department of State to better serve all new Americans regardless of the language they speak, including creating content to train staff
Developing statistics on languages spoken by individuals with a limited English proficiency in New York State through use of most recent Census Data
Assisting with organizing and mailing of NYS Office of Language Access language identification tools
Researching best practices nation-wide in the delivery of culturally and linguistically responsive government services, including plain language and easy read
Supporting the identification and on-boarding of language access vendors through the Request for Quotes process

Skills:

Excellent communication skills

Organization/Time management skills

Knowledge of Excel

Strong data analysis

Strong academic research skills

Internship Areas: Communications/Public Relations, Planning/Analysis/Research, Public Policy