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WebNY - Web Development Operations (ID: 109185) for Spring 2023


Office of Information Technology Services

NYS Office of General Services, HRM
Albany , NY 12242
E-Mail: HRResumes@ogs.ny.gov
Phone: (518) 473-5282

Division/Unit: Web Platform


Web Site: http://www.its.ny.gov(New Window)


Proposal Information


WebNY - Web Development Project Operations Internships Description
The Web Platform Services is responsible for the overall development and delivery of the public facing web sites for New York State in support of the NY.Gov/Agency Redesign initiative to create an online destination that better reflects his vision for a more efficient, more effective, and more modern government.
Web Platform Services will ensure that all web sites that are developed and delivered are usable, functionally accessible, responsive designed, compliant with NYS standards and best practices. Web Platform Services will utilize an Enterprise Platform solution (Drupal) to accomplish its mission, leveraging current technologies and industry best practices as applicable to improve its service delivery.
Quality Assurance
* Perform Quality Assurance testing on Jira stories for web development sprints. This involves a variety of testing techniques and tools. Complete browser compatibility, accessibility, and security testing as part of the QA process. Thoroughly document distribution defects, security and accessibility issues and communicate to the corresponding team for review.
* Responsible for pre-launch and periodic post-launch website reviews. This includes visual and automated testing of website content and technical requirements, browser and device compatibility and accessibility standards.
* Perform QA testing of all website development and updates to fulfill ITSM service requests. This process follows an iterative workflow between the QA Team and developers to ensure updates are accurate and complete.

Drupal Site Building
* Perform a variety of Drupal site builder tasks including configuring menus, taxonomy, uploading documents, establishing entity references, page creation, administering user security permissions and configuring modules.
* Participate in the content migration process for websites moving to Drupal site factory or single instance platforms. This includes content analysis, page layout wireframes and menu structure creation.

Operational Website Support
* Provide ongoing operational support and maintenance for Drupal, HTML and Joomla websites.
* Utilize ITSM to manage incoming work requests and thoroughly document development work.
* Demonstrate excellent customer service skills including promptly responding to assigned tickets and communicating with requestors on the status of tickets.
* Identify task blockers and elevate to supervisors and managers as needed.

Other Roles and Responsibilities (May include one or more)
* Google Analytics website administration and custom report creation. Prepare monthly Google Analytic billing reports used to bill agencies for website support.
* Site Improve administration including adding or removing websites and user account. administration. Generate a variety of Site Improve reports to aid in the site building process. Create custom reports and dashboards as requested.
* Review the weekly security vulnerabilities report. Communicate and track remediation of security vulnerabilities. Prepare security vulnerability PowerPoint slides for the weekly work status meeting.
* Participate in an accessibility community of practice to ensure websites meet the ITS Accessibility policy.

Experience utilizing web development tools to include:
* Adobe Creative Suite
* Git
* Github
* Drupal Development
* JavaScript
* Dreamweaver
* Agile Development
* Responsive Web Design
* Demonstrated strong analytical, and organizational abilities to meet deadlines.



Drupal Development




Responsive Web Design


Internship Areas: Information Technology

Logistical Information

Payment? Paid

Number of Hours: 20 - 30

Location: Albany

Number of Interns Needed: 1

Desired Candidate Profile

Preferred Standing Sophomore

Minimum Standing: Sophomore

Degree Concentrations: Information Technology