Department of Civil Service

Description:

Under the direction of the Business Team Deputy Director, the Student Assistant will assist the Business Team with various activities including resource tracking, maintaining Business Team process documentation and administrative tasks.

Duties include, but are not limited to:

* Assist in resource tracking, such as tracking staff augmentation procurements and reporting;
* Prepare materials and gather information for onboarding Business Team resources;
* Assist in creation and maintenance of Business Team User Manuals and Process Documents;
* Assist in Business Analysis and Quality Assurance Activities, such as requirements analysis and documentation, test plan and test case creation, test execution, and documentation of test results;
* Assist in development of Meeting Agendas and Minutes;
* Assist in development of training materials and managing training activities;
* Administrative tasks and follow ups as assigned.

Skills:

Excellent verbal and writing skills

MS Office/Visio/Project proficiency

NYS/NYC government knowledge

Health/Human Services Prgms knowledge

Internship Areas: Contract Management/Procurement, Human Services, Information Technology, Planning/Analysis/Research, Public Policy