Workers Compensation Board
328 State StreetSchenectady , NY 12305
Division/Unit: Operations/Disputed Medical Bills
Web Site:
http://www.wcb.ny.gov
Student Assistant (ID: 106440) for Summer 2018
Agency/Facility
Schenectady , NY 12305
Proposal Information
Description:
The intern will be trained in how to process priority incoming mail on WCB Claims. The majority of the work will involve data entry as well as inquiries and requests related to medical issues and wage replacement. The intern may also handle medical provider related problems and inquiries and may provide administrative support to various program claims managers. The office is open 8:30 am to 4:30 pm Monday through Friday, excluding holidays.
Skills:
Professional writing skills required
Ability to navigate systems. ie Windows
Analyze inquiries/determine resolutions
Customer service skills required
Internship Areas: Health Services, Human Resources, Human Services, Planning/Analysis/Research
Logistical Information
Payment? Paid
Number of Hours: 20 - 30
Location: Schenectady
Number of Interns Needed: 3
Desired Candidate Profile
Preferred Standing Senior
Minimum Standing: Sophomore
Degree Concentrations: Health Services, Human Resources, Human Services, Liberal Arts, Public Administration