Department of Civil Service

← Back to Internship Listing

Student Assistant (ID: 105719) for Fall 2017

Agency/Facility

Workers Compensation Board

328 State Street
Schenectady , NY 12305

Division/Unit: Operations/Disputed Medical Bills

 

Web Site: http://www.wcb.ny.gov(New Window)

 

Proposal Information

Description:

The intern will be trained in how to process priority incoming mail on WCB Claims. The majority of the work will involve data entry as well as inquiries and requests related to medical issues and wage replacement. The intern may also handle medical provider related problems and inquiries and may provide administrative support to various program claims managers. The office is open 8:30 am to 4:30 pm Monday through Friday, excluding holidays.

 

Skills:

Professional writing skills required

Ability to navigate systems. ie Windows

Analyze inquiries/determine resolutions

Customer service skills required

 

Internship Areas: Health Services, Human Resources, Human Services, Planning/Analysis/Research

Logistical Information

Payment? Paid

Number of Hours: 20 - 30

Location: Schenectady

Number of Interns Needed: 3

Desired Candidate Profile

Preferred Standing Senior

Minimum Standing: Junior

Degree Concentrations: Health Services, Human Resources, Human Services, Public Administration