Department of Civil Service

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Student Assistant (ID: 105718) for Fall 2017

Agency/Facility

Workers Compensation Board

Ellicott Square Building - 295 Main St. Suite 400
Buffalo , NY 14203

Division/Unit: Operations

 

Web Site: http://www.wcb.ny.gov(New Window)

 

Proposal Information

Description:

The intern will be trained in how to process priority electronic mail and claims forms on the WCB Claims system. The work will involve older, backlogged inventory requiring both data entry and analysis of inquiries and requests for action on claims by various outside parties. They may also initially handle and route older, backlogged requests related to medical issues, wage replacement related to injured workers, and other important claims issues. The intern may handle minor, older medical provider related problems and inquiries, and may also be expected to provide administrative and program support to claims managers of various Board program areas.
The office is open 8:30 am to 4:30 pm Monday through Friday, excluding holidays.

 

Skills:

Computer skills

Organizational skills

Data-analysis skills

 

Internship Areas: Planning/Analysis/Research

Logistical Information

Payment? Paid

Number of Hours: 30 or more

Location: Erie

Number of Interns Needed: 6

Desired Candidate Profile

Preferred Standing Sophomore

Minimum Standing: Sophomore

Degree Concentrations: Health Services, Human Services, Social Science