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End User Services Communications Intern (ID: 105520) for Summer 2017

Agency/Facility

Office of Information Technology Services

Empire State Plaza, Swan St Bldg., Core 4
Albany , NY 12220

Division/Unit: Communications Office

 

Web Site: http://www.its.ny.gov(New Window)

 

Proposal Information

Description:

The End User Services Communications Intern will assist the End Users Services Communication Manager with efforts to effectively communicate new services, upgrades or changes to ITS customers and partner agencies. The End User Services Communications Intern will work on a variety of communication including creating supporting documentation, user guides, FAQs and other related materials. The End User Services Communications Intern will also participate in other special initiatives designed to improve and enhance the customer experience.

 

Skills:

Proficient in the Microsoft Office Suite

Exp. developing written materials

Excellent communication skills

Ability to work in a fast-paced environ.

 

Internship Areas: Communications/Public Relations

Logistical Information

Payment? Paid

Number of Hours: 30 or more

Location: Albany

Number of Interns Needed: 1

Desired Candidate Profile

Preferred Standing Senior

Minimum Standing: Junior

Degree Concentrations: Business Administration, Communication Studies, Information Technology, Liberal Arts, Public Administration