Statewide Financial System
W. A. Harriman State Campus, Bldg. 5Albany , NY 12226
Division/Unit: Stakeholder Services
Web Site: http://www.sfs.ny.gov
Statewide Financial System
W. A. Harriman State Campus, Bldg. 5Division/Unit: Stakeholder Services
Web Site: http://www.sfs.ny.gov
Description:
* Support the project-based Stakeholder Services team in areas related to communications, training materials, change management, and outreach in support of SFS activities and the onboarding of additional agency users.
* Participate in the development of stakeholder materials, including but not limited to presentations, communications, training materials, reference documents, and content to be published to secure SFS website
* Conduct phone and email outreach to targeted agencies for reasons including but not limited to, action required in advance of business calendar events, to clarify transaction processing action required, to reinforce key stakeholder communications
* Assist in the development and facilitate the review of communications to agencies and internal SFS staff members
* Assist SFS project teams in the coordination of agency activities to ensure agencies have information they need in a timely fashion
* Assist SFS project leads with the preparation and disseminating of materials to agencies for existing and new policies, programs and activities related to SFS enhancements
* Coordinate activities in support of projects at SFS to ensure the project objectives are met
* Participate in the organization and execution of user acceptance testing for SFS projects (as needed)
* Develop and updated internal procedural documentation capturing critical internal SFS business processes
* Support data entry and analysis
* Analyze quantitative and qualitative feedback received from internal and external stakeholders and assist with developing action plan recommendations
* Assist with documentation management and organization; provide recommendations to enhance existing internal document repositories such as SharePoint
Skills:
Written, verbal, organizational skills
Presentation skills
Attention to detail, multi-task ability
Ability to work in matrix environment
Microsoft Office proficiency
Internship Areas: Planning/Analysis/Research
Payment? Paid
Number of Hours: 10 - 19
Location: Albany
Number of Interns Needed: 1
Preferred Standing Junior
Minimum Standing: Junior
Degree Concentrations: Business Administration, Communication Studies, Financial Studies, Information Technology, Public Administration